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Cookie Policy

Mergen Bike & Ski Resort · https://mergen-resort.pl

This is a translation for guests’ convenience. In case of any discrepancy, the Polish version is legally binding.

This policy explains what cookies are, which ones we use on the website https://mergen-resort.pl, for what purpose, and how you can manage or disable them.

This document contains a skeleton cookie policy. The final content requires verification of the tools implemented by the operator.

What are cookies?

Cookies are small text files stored by your browser on your device when you visit websites. They allow us to remember preferences, session state, and to collect statistics.

Cookies can be session (deleted when you close your browser) or persistent (stored for a set period). They can be set by our website (first-party) or by external service providers (third-party).

Whether you're visiting us for the first time to check our amenities or planning trips around the Pieniny area — we make sure the site runs smoothly and respects your privacy.

Types of cookies used

Necessary (strictly necessary)

Necessary for the website to function correctly. They cannot be disabled without losing basic functionality. They do not require your consent.

Cookies necessary for the website to function
Cookie nameProviderPurposeLifespan
sessionBlack ApartUser session - necessary for the correct operation of formsBrowser session
csrf_tokenBlack ApartProtection against CSRF attacks (Cross-Site Request Forgery)Browser session
cookie_consentBlack ApartRemembers your choice regarding cookies12 months

Analytics and marketing

The site does not use analytics or marketing cookies. We collect visit statistics using the Umami tool, self-hosted on the operator's own server - it works without cookies and without tracking users across sites. We do not use advertising or remarketing tools.

Consent and cookie management

On your first visit to the site, we display a cookie banner allowing you to consent to specific categories of files. Your choice is saved and you can change it at any time. The booking forms you use when choosing cabins and dates rely on necessary cookies.

You can manage your cookie preferences: [button / link to the consent management panel - to be implemented by the operator]

Not consenting to optional cookie categories does not affect your ability to use the site, but may limit certain functionalities (e.g. personalised content).

A consent management platform (CMP) will be integrated before the official launch of the site. (to be confirmed)

Managing cookies in your browser

Regardless of our banner, you can manage cookies directly in your browser settings. Below are links to instructions for the most popular browsers:

Please note that blocking all cookies may affect the operation of forms and other site features. Necessary cookies are required for the site to function correctly.

Cookies and personal data

The cookies we use are necessary for the site to function and, as a rule, are not used to identify individuals. If cookie data were combined with other information allowing a person to be identified, the GDPR provisions described in our Privacy Policy would apply.

The data controller is Black Apart - contact details can be found in the Privacy Policy.

Links to external services

Our website may contain links to external services (e.g. Google Maps, social media, the Hotres booking system). Visiting these sites is subject to their own privacy and cookie policies, over which we have no control.

Changes to the Cookie Policy

We reserve the right to update this policy in connection with changes to the tools we use or to the law. The current version is always available at: https://mergen-resort.pl/en/cookies

Last updated:

We prepared this cookie policy based on the actual tools used at Mergen Bike & Ski Resort — we take care of the privacy of guests who choose to holiday in the Pieniny mountains every day.

Contact

If you have any questions about cookies or data processing, please contact the controller:

  • Email: blackapart@interia.pl
  • Operator: Black Apart